Studio Policy, Etiquette and Facilities
- Aimei Lim
- 3 days ago
- 8 min read
Updated: 1 day ago
Please review our studio policy regularly as we continuously update it to ensure everything runs smoothly.Thank you for being a valued part of our community!
Class Booking and Check-ins
To ensure a smooth experience for everyone, we recommend pre-registering and booking online for all classes. Please arrive at least 10 minutes early, check in at the front desk using the self-scanner or by mentioning your name. All payments must be completed prior to class; no exceptions. After class, members are required to exit the room within 5 minutes to allow time for turnover and studio disinfection.
Mat Towel Service
Arriving Late
Late-Cancels and No-Shows
Wait-List
Holiday Schedule
Refund
No Guarantee
Events and Workshops
Children and Pets
Harrasment
No Soliciting & Loitering
Cellphones
Workout Attire and Shoes
Glass Bottles
Lockers and Showers
Lost & Found
Odour and Fragrance
Excessive Sweat
Noise
Equipment and Props
Membership Issues
Code of Conduct
Staff-only areas
Parking and Transit
Massage Booking and Cancellation
Registered massage therapists code of practice
Group Fitness Instructor code of practice