New Student | Leveluphotyoga

First time to our studio ?

Welcome to
LEVELUP

Curious about who we are?

Levelup is more than just your regular neighbourhood Hot Yoga studio.

Our classes are consistent to classic and ongoing workout trends, implementing safe and effective fitness concept into our group training programs to positively impact all levels of the human health from the physical, mental and hollistic perspective.

Our haute HIIT style class lasts between 45-60 minutes, incorporating a mixture of cardio HIIT training plus Yoga/Pilates inspired strength and resistance training.

At Levelup, a typical Yoga class can be a hot and sweaty 60-90 minutes or a Flo style performed in cooler room temperature.

Featured Testimonials,
what our members say

All the instructors are amazing and helps you with your form. They have literally taught me so much regarding the health benefits of doing hot yoga and pilates and I feel so great since I started taking there classes.The staff is really kind and welcoming.

Summan Ejaz

Getting started,

First things first

Download the App

Available for Android and Apple.

Book your first class

First things first. Create a member profile and sign the online waiver. Use the schedule in the App to find and book a class.

Purchase An Intro offer

We offer two types of Intro to new members. Unlimited or 5x class, both allows 2 weeks of a trial period. to book classes. Choose a membership that most suit your needs.

Check your Email

All booking confirmations, reminders will be sent here.

Check attire and pack proper gear

Please bring a Yoga Mat, A Mat towel, Shower towels, water bottle and wear comfortable sports attire. We practice barefeet unless specified otherwise.

Arrive 10-15 mins early

Our staff member will show you around, no latecomers once class starts.

Mobile App for all your booking needs at Levelup

JOIN THE MOBILE EXPERIENCE

Book, cancel and manage class bookings.
Access to Massage Appointments.
Special events and Teacher's Training.
Special offers and promotions.
Holiday schedules.
Manage member account and profile
Buy or upgrade membership.

Scan to download Levelup Hot Yoga app for Apple

For Android

Launch

For Apple

Launch

Let us take you on a journey of new possibility and change,

Your life does not get better by chance, it gets better by change. Set intentions with mindful effort. Our intentions alone mean nothing without a mindful effort to manage our attention.

New Student FAQ

What to expect during and after a class

All first class is challenging, so don’t be too hard on yourself in the beginning. It’s normal to feel uncomfortable when you start something new.

How to prepare for a hot class

Most of our classes are heated, reducing the need for a long warm up, helping with the initial inflexibility, plus it gets the heart rate up quickly.

Why the heat is beneficial

A heated practice when compared to a non-heated class has many extra therapeutic benefits

Are all the classes performed in the hot room? If yes, then how hot does it get?

Yes, almost all of our classes are taught in a medium to high heated humidified environment. Temperature ranges from 95 degrees Farenheit (35 degrees Celcius) to about 104 degrees Farenheit (40 degrees Celcius).

As a beginner, what class should I start with?

In general, all our classes are accessible to beginners and experienced students. Depending on your own personal well being, flexibility, age and fitness level, you may need to try out the classes in order to find the right fit.

Why breathing properly is important

Re-discover slow, restorative breathing technique to alleviate stress and induce relaxation. Being calm helps you bring reason into your thought process, lowers your stress level and ultimately makes you happier. A calm mind cultivates inner strength, creativity and self confidence.

Why it's important to engage in a Yoga and fitness activity as we age

There is no magic pill to reverse the aging process. But if you want to counter the biological mechanisms that drive age-related conditions, like the accumulation of senescent cells, you will need to exercise.

After trying out the 2 Weeks Introduction Package, what next?

Amazing, now that you have experienced some of the classes on schedule, you are probably thinking of what kind of packages or membership best suit you.

New Student FAQ

Membership, Parking and Facilities

Do you have an intro offer for new members?

New members can sign up for a 2 weeks intro package or purchase a single class. Check out our price plan tab for more details on the variety of membership plans that we offer for all members.

Is there any lockers or showers?

Yes, we provide complimentary cell phone lockers but please bring your own lock. There are 3 showers in the ladies and 3 showers in the mens area. Hair dryer and shower gel is available for use.

Is there parking?

Parking is complimentary all day on weekends. Weekdays Mon-Fri, Max 2 hrs, 9am - 5pm. After 5 pm, you may park as long as you are using the facility. Our studio is not responsible for any violation of parking, incidents or accidents that incur while using the facilities in and surrounding the building premises.

What is the nearest transit station?

TTC Bayview Station is just at the doorstep about 5 mins away. We are located on the north-west corner of Bayview and Sheppard.

Building Security entrances

There are 3 main entry doorway into the building. We are located on the 2nd floor. On Sundays and holidays, please enter through the doorway on the South Facing Lot facing Sheppard (close to the dance studio on the main floor). All other building entrances will be locked for security purposes, allowing only as exit point on these days.

Booking & Cancellation Policy

Hot Yoga Room Temperature

Hot room temperature is only a set guideline and we cannot guarantee the exact temperature of 104 degrees farenheit at all times. Teachers cannot entertain request to change the heat setting of a room for one person in a group class setting.

Private Event / Classes

All applications for holding private events at the studio are communicated via email to info@leveluphotyoga.ca and require a non-refundable deposit at the time of booking with full payment due at least 2 weeks prior to the event.

Karma / Charity Events

All Karma/Charity Class accepts cash only payable at the studio before or on day of event. All other events or workshop requiring pre-registration and pre-payment are non-refundable, non-exchangeable and not-transferable. No shows or cancelling an event/workshop booking will not incur a refund and class session purchased will be deemed used/void.

Expired Card / Non-Sufficient Fund Penalty

There is a NSF ( Non Sufficient Fund) penalty charge of $25 that will automatically apply to all Auto-Payment program such as Monthly Membership that requires a credit card on file. Members are responsible to update their credit card information and provide sufficient fund prior to every renewal period. Irregardless of usage, members are responsible to inform the studio at least 14 days before their next payment date is due should they decide to terminate the auto-payment contract.

Membership Issues

All requests pertaining memberships must be written to info@leveluphotyoga.ca Studio Manager: Tess Miller All membership holds, if applicable are subjected to conditions. Hold period must be minimum 14 days and cannot be less than 3 months apart from the last/ next hold period. All membership cancellation notification must be submitted via written email instructions with at least 10 days notice prior to hold/cancellation to info@leveluphotyoga.ca.

Lost & Found

Yoga Mats, Bottles, Attires etc. will be donated after one month when not claimed. Our studio is not responsible for any personal belongings which are left behind in our studio.

Holiday Schedule

Class schedules are subject to change and modified according to the operational needs of the studio, workshops and special events. Holiday schedules are informed via email and posted online for easy booking. On long weekend and holidays where there is limited classes on schedule, members are limited to pre-booking only one class per day. Please note that the second booking will be cancelled automatically without notification should a member choose to ignore our studio's booking policy.

Refund

All purchase are non-refundable, non-extendable and non-transferable including new students intro, memberships, workshop, events, single and all class packages. Classes are subject to availability. We cannot guarantee all unlimited memberships a spot in a class that is fully booked.

Late-Cancels and No-Shows

Late-cancels/no-shows charges of $15 per class will be charged to all members who cancelled outside the 3 hours window before class start time. Your credit card on file or account will be charged automatically. Failure to provide payment for these charges will cause your account to be flagged and this will subsequently hinder your booking privileges in our studio. Cancellations can be done easily through your reminder emails or via our App under My Schedule.

Wait-List

When a class is fully booked, you have the option to add your name to the waitlist. Once a spot opened up, you will be automatically bumped into class from that waitlist. Please remember that late-cancel will apply to a waitlist that have been bumped into class and cancelled in less than 3 hours to class start time.

Sign-up and Check-In

All members are recommended to pre-register online for all classes. Some of our classes fill up quickly and by pre-booking, your spot is guaranteed. Failing to show up for classes at least 5 mins before a fully booked class will risk the spot being given away to other member on waitlist at the studio. Please check-in at the front desk upon arrival. Arrive and leave no more than 20 minutes prior to and after your class to allow time for turnover and studio disinfection between classes.

Booking & Cancellation Policy

Studio Etiquette

Laundry Room

This area is off-limits for members. Only staff may enter or use the facility beyond this point.

Yoga / Pilates Attire

Ladies are welcome to wear sports-bra, shorts/leggings. Men are welcome to take their shirt off in the hot room. Please note that thongs/underwear are not permitted (men/women) due to its revealing nature which can be very uncomfortable for our staff and members.

Glass Bottles

Glass bottles are not permitted inside the hot room at all times. Accidents happen and when a glass bottle breaks, unfortunately, this may cause the class to pause and as we are all barefoot, this will be unsafe as glass pieces may be left on the floor.

Cellphones

Please use your cellphone discreetly and be aware of your surroundings if you are doing a video call. Please be adviced that video calls are not permitted in the shower/washroom areas and in the hot room. All ringers must be off and cell phones are not permitted inside the hot room at all times with exception to staff on shift.

Props

After using studio props like blocks,bands, handweights etc, please return them to their storage for our team to sanitize them. When carrying handweights, please use both hands and never walk over a student who is lying down. Props may only be used as directed by teacher on shift.

Shower

Our shower facilities are meant for a quick rinse off and not a place to take long showers, hair removal, hair dye, mask etc. Unfortunately, this will cause longer wait times for students and extra cleaning that will delay the smooth operation of the studio.

Odour / Fragrance

We keep our studio space perfume-free and we recommend you to make use of our shower facility should you need to rinse off perfume residue after a long day at work before entering the hot room. Please be mindful of personal hygiene when practicing or training in a group setting.

Sweat

If you sweat a lot, we suggest that you bring an extra large towel to wipe off any sweat puddle pooling or surrounding your yoga mat in the hot room especially after a hot class to avoid anyone slip and fall. Please act responsibly and be considerate to other members.

Shoes

Please remove shoes in the lobby area and check in at the front desk prior to going to the change rooms. Be mindful of slipping on similar looking shoes that are not yours. Indoor slippers are not allowed inside the hot room with the exeption of staff on duty.

Noise

After entering the room for a Yoga class, keep conversation to a whisper or none at all. Many people prefer to meditate before a Hot Yoga or Yin class. Unlike other high energy classes like Inferno Pilates, please use discretion and mindful practice as you learn to navigate around the different classes.

Arrival Time

To ensure everyone is ready for their practice, please be on your mat at the start time of class. Once class has started, the main studio door will be locked and you will not be able to enter.

Covid Protocols

Props

Cork Blocks, Hand-weights and other props are available for use and sanitized between uses.

Yoga Mat and Towels

Yoga Mat and towel are available for rental if needed. These items are available for purchase at the front desk. We recommend students to bring their own mat and towels.

Shower & Rental Facility

Cellphone lockers, shower stalls and bathrooms are available for use. We encourage you to shower at home whenever possible and come ready with your workout attire underneath.

Hand Sanitizers

Hand sanitizer stations are located around the studio.

Disinfection

Frequently touched surfaces and hot room will be disinfected between classes. Students are requested to leave promptly after class to allow our team to clean the studio.

Air-Exchange

Air exchange is installed in practice room and bathroom to ensure periodic interchange of fresh air during and in-between classes.

Masks

Masks are optional in and around the studio area.

Covid Symptoms

Please stay home if you feel unwell, sick or have any COVID symptoms.

Class Capacity

Class attendance set to standard at this time.

Welcome to
LEVELUP

Curious about who we are?

Featured Testimonials,
what our members say